Terms of service

Last updated: August 2, 2026

OVERVIEW

Welcome to CPE.

The terms “we,” “us,” and “our” refer to CPE. CPE operates this store and website, including all related information, content, features, tools, products, digital products, and creative services, to provide customers with a curated shopping and creative-service experience collectively referred to as the “Services.”

CPE is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies or agreements referenced in them, describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers, limitations of liability, and dispute-related provisions.

By visiting, interacting with, purchasing from, booking through, or otherwise using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any minor dependents under your supervision to use the Services.

To browse our store, purchase products, download digital content, submit an inquiry, or book creative services, you may be required to provide information such as your name, email address, billing information, payment information, shipping address, and project details.

You represent and warrant that all information you provide is accurate, current, complete, and lawfully provided.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account. You may not sell, assign, transfer, or license your account to another person without our written permission.

We reserve the right to refuse service, suspend accounts, cancel orders, or restrict access when we reasonably believe that fraud, abuse, unlawful conduct, unauthorized resale, or a violation of these Terms has occurred.

SECTION 2 — OUR PRODUCTS AND SERVICES

We make reasonable efforts to provide accurate descriptions and representations of our physical products, digital products, and creative services.

However, colors, proportions, textures, sizing, image quality, and product appearance may vary based on your device, monitor settings, lighting, photography, production process, or other factors.

Product mockups, digital renderings, illustrations, and promotional images may be used to represent products before or during production. Minor differences between a displayed image and the final product are not necessarily defects.

We do not guarantee that the appearance, quality, fit, or performance of a product or service will exactly match your personal expectations.

All product descriptions, prices, specifications, availability, and service offerings are subject to change without notice. We may discontinue or limit any product or service at any time and may restrict quantities by customer, household, geographic area, or jurisdiction.

Physical products

Physical products may include apparel, accessories, prints, CDs, vinyl records, merchandise, collectibles, bundles, and other tangible goods.

Customers are responsible for reviewing product descriptions, size information, care instructions, processing times, and other applicable details before purchasing.

Digital products

Digital products may include, without limitation:

LUTs
Lightroom presets
Templates
Courses
Downloadable files
Graphics
Creative assets
Audio or video materials
Educational resources

Unless expressly stated otherwise, digital products are licensed to the purchaser for personal or authorized business use and are not sold with unrestricted ownership rights.

You may not resell, redistribute, reproduce, sublicense, share, upload, publish, transfer, or make any digital product available to another person without CPE’s prior written permission.

Digital products are generally non-returnable and non-refundable once delivered, downloaded, accessed, or made available, except where required by law.

Creative services

Creative services may include photography, videography, music videos, event coverage, podcasts and interviews, music production, design, branding, creative direction, editing, consultation, and related services.

Creative projects may be governed by a separate proposal, estimate, invoice, booking agreement, production agreement, license, release, or contract.

Separate project documents may address:

Scope of work
Deliverables
Project timelines
Deposits and retainers
Payment schedules
Revisions
Rescheduling
Cancellations
Usage rights
Intellectual-property ownership
Licensing
Travel expenses
Client responsibilities

If a signed project agreement conflicts with these Terms, the signed project agreement will control with respect to that specific project.

SECTION 3 — ORDERS

When you submit an order, you are making an offer to purchase.

CPE reserves the right to accept, reject, limit, modify, or cancel an order for reasons including, but not limited to:

Product unavailability
Pricing or listing errors
Suspected fraud
Payment issues
Shipping restrictions
Unauthorized resale
Violation of these Terms

An order is not considered accepted until we confirm acceptance and successfully process the required payment.

Please review your order carefully before submitting it. We may be unable to cancel or modify an order after it has entered production, fulfillment, or shipment.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, or telephone number supplied with the order.

All returns, exchanges, and refunds are governed by our Return and Refund Policy.

You represent that purchases are being made for lawful purposes. Unless expressly approved by CPE, products may not be purchased for unauthorized commercial resale, reproduction, or export.

Preorders and made-to-order products

Some products may be offered through preorder, limited-release, made-to-order, or production-based arrangements.

Estimated production and shipping dates are estimates only and may change because of manufacturing, material availability, quality control, carrier delays, or circumstances outside our reasonable control.

By purchasing a preorder or made-to-order product, you acknowledge that fulfillment may take longer than standard in-stock orders.

We will attempt to communicate material delays using the contact information associated with your order.

SECTION 4 — PRICES, PAYMENTS, AND BILLING

Prices, discounts, promotions, product availability, and service rates are subject to change without notice.

The price charged will generally be the price displayed when the order or booking is submitted, as reflected in your confirmation, invoice, or agreement.

Unless expressly stated otherwise, displayed prices do not include:

Shipping
Handling
Sales tax
Customs duties
Import charges
Travel expenses
Location fees
Permit costs
Additional production expenses

Promotions may be subject to separate rules. If promotional terms conflict with these Terms, the specific promotional terms will govern for that promotion.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information.

You represent and warrant that:

The payment information you provide is accurate and complete.
You are authorized to use the selected payment method.
Charges submitted through that method will be honored.
You will pay all charges, taxes, shipping fees, and other amounts associated with your order or booking.

We may use third-party payment processors. CPE does not directly control the processing times, verification procedures, holds, declines, or security measures imposed by those providers.

SECTION 5 — SHIPPING AND DELIVERY

Shipping, processing, production, and delivery dates are estimates and are not guaranteed.

CPE is not responsible for delays caused by:

Shipping carriers
Customs processing
Severe weather
Natural disasters
Labor disruptions
Production delays
Incorrect customer information
Failed delivery attempts
Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

Contact us promptly if an address correction is needed. We cannot guarantee that changes can be made after an order has entered fulfillment or shipment.

Customers are responsible for monitoring tracking information and retrieving packages delivered to their address, parcel locker, mailbox, mailroom, reception desk, or other designated delivery location.

Questions concerning lost, damaged, missing, or incorrectly delivered packages should be sent to cpe.twincities@gmail.com. We will review the order and provide reasonable assistance, but carrier investigations and resolutions may be subject to the carrier’s policies.

International customers are responsible for applicable customs duties, import taxes, brokerage fees, and other charges imposed by their country unless expressly stated otherwise.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents, including without limitation:

CPE branding
The Catalyst branding
Artist branding
Trademarks
Logos
Names
Slogans
Product designs
Apparel graphics
Photography
Video
Music
Audio
Artwork
Graphics
Website design
Text
Layouts
Digital products
Educational materials
Creative concepts

are owned by or licensed to CPE and are protected by applicable copyright, trademark, intellectual-property, and unfair-competition laws.

These Terms permit you to use the Services for personal and lawful purposes only.

Without prior written permission, you may not:

Reproduce our content
Republish our content
Sell or redistribute our content
Modify or create derivative works
Publicly display or perform protected materials
Download or store protected materials for redistribution
Remove ownership notices
Use our content to train commercial systems or models
Use our content in merchandise, advertising, or competing products

Purchasing a physical or digital product does not transfer ownership of CPE’s underlying intellectual property unless expressly stated in writing.

CPE’s names, logos, product names, service names, graphics, designs, and slogans may be trademarks of CPE or its licensors. They may not be used without prior written permission.

Shopify’s name, logos, products, and service names are trademarks of Shopify. Other names and marks displayed through the Services belong to their respective owners.

All rights not expressly granted are reserved.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications, integrations, booking platforms, payment services, social-media features, or other resources operated by third parties.

We do not necessarily monitor or control these tools.

Third-party tools are provided “as is” and “as available,” without warranties, representations, or endorsements from CPE.

Your use of third-party tools is at your own risk and may be subject to separate terms and privacy policies established by the third-party provider.

We may introduce additional features, tools, and integrations in the future. Those features will be considered part of the Services and subject to these Terms unless separate terms apply.

SECTION 8 — THIRD-PARTY LINKS

The Services may include links, embeds, media, or functionality provided by third parties.

We are not responsible for examining or guaranteeing the accuracy, security, availability, legality, or quality of third-party websites, products, services, or content.

Accessing a third-party website is at your own risk.

CPE is not liable for loss or damage arising from third-party websites, transactions, products, services, resources, or content.

Please review the applicable third party’s policies before engaging in a transaction. Questions or complaints involving a third-party product or service should be directed to the applicable provider.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

CPE is powered by Shopify, which enables us to provide the Services to you.

However, any purchase or transaction completed through our store is made directly with CPE.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of a sale between you and CPE, including any injury, damage, loss, dispute, product issue, service issue, refund, or claim arising from a purchase.

To the extent permitted by law, you release Shopify and its affiliates from claims and liabilities arising from or relating to purchases and transactions with CPE.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process information about your access to and use of the Services to provide, secure, maintain, and improve its platform.

Information submitted through the Services may be transmitted to Shopify, payment processors, shipping companies, service providers, applications, and other parties involved in operating the store or completing transactions.

Some service providers may process information in countries other than the country where you reside.

Please review our Privacy Policy and Shopify’s applicable privacy information for details regarding how personal information is collected, used, disclosed, retained, and protected.

SECTION 11 — FEEDBACK, REVIEWS, AND SUBMISSIONS

If you submit, upload, post, transmit, or otherwise provide reviews, comments, suggestions, ideas, feedback, photographs, testimonials, proposals, or other content collectively referred to as “Feedback,” you grant CPE a non-exclusive, worldwide, royalty-free, sublicensable, transferable, and perpetual license to use, reproduce, modify, publish, display, distribute, and promote that Feedback in any lawful medium.

You represent and warrant that:

You own or control the necessary rights to the Feedback.
Your submission does not violate any third-party rights.
Your submission is accurate and lawful.
You have disclosed any compensation or incentive associated with your submission.
Your submission does not contain malware or harmful code.

We are not obligated to maintain Feedback in confidence, pay compensation for it, publish it, retain it, or respond to it.

We may monitor, remove, edit, or refuse Feedback that we believe is unlawful, abusive, defamatory, misleading, obscene, infringing, fraudulent, or otherwise objectionable.

You may not impersonate another person or misrepresent the origin of Feedback.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Information displayed through the Services may occasionally contain errors, inaccuracies, or omissions relating to:

Product descriptions
Pricing
Promotions
Availability
Images
Measurements
Shipping charges
Processing times
Delivery estimates
Service descriptions

We reserve the right to correct errors, change information, update listings, or cancel orders affected by inaccurate information at any time, including after an order has been submitted.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to:

Violate any law, regulation, rule, or ordinance
Infringe intellectual-property or privacy rights
Harass, threaten, abuse, defame, intimidate, or harm another person
Transmit false or misleading information
Upload malware, viruses, or harmful code
Send spam, junk mail, phishing messages, or unauthorized solicitations
Impersonate a person or organization
Interfere with the security or operation of the Services
Collect personal information without authorization
Circumvent access restrictions or security features
Scrape, extract, copy, or reproduce website content
Resell or exploit any portion of the Services without authorization
Use automated systems in a manner that violates these Terms
Engage in fraud, chargeback abuse, payment manipulation, or unauthorized resale

We may suspend or terminate access without notice if we reasonably believe that you have violated these Terms.

SECTION 14 — AUTOMATED AGENTS

This section applies if you use or deploy an automated or semi-automated system, software agent, artificial-intelligence agent, bot, scraper, or similar technology to access or interact with the Services.

An automated agent may not access or interact with the Services in a deceptive manner.

Automated agents must:

Accurately identify themselves where technically required.
Not conceal automated activity by imitating human behavior.
Not circumvent CAPTCHAs or similar protective measures.
Respond truthfully when asked whether an interaction is automated.
Comply with technical restrictions and access controls.
Stop accessing the Services when instructed to do so.

We may limit or block automated access at our discretion.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services, cancel your account, refuse service, or terminate these Terms when reasonably necessary, including where we believe that fraud, abuse, unlawful activity, security risks, or violations of these Terms have occurred.

You remain responsible for amounts owed through the effective date of termination.

Provisions that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, governing law, and dispute-related rights.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes.

We do not guarantee that information will always be complete, accurate, current, uninterrupted, secure, or error-free.

Except where expressly stated by CPE or required by law, the Services and products are provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

The Services will always be available
Errors will always be corrected
Products will meet every personal expectation
Results from creative services will produce any particular commercial outcome
Digital products will be compatible with every device, software version, application, or workflow

Some jurisdictions do not permit certain warranty disclaimers. In those jurisdictions, portions of this section may not apply.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, CPE and its owners, officers, employees, affiliates, partners, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to:

Use of the Services
Inability to use the Services
Products or services purchased
Loss of profits
Loss of revenue
Loss of data
Loss of opportunity
Replacement costs
Content errors
Third-party conduct
Shipping or delivery issues

This limitation applies regardless of the legal theory asserted and even if the possibility of damages was disclosed.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 18 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend, and hold harmless CPE, Shopify, and their respective owners, affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, damages, judgments, and reasonable legal fees arising from:

Your violation of these Terms.
Your unlawful use of the Services.
Your violation of another person’s rights.
Content or Feedback submitted by you.
Fraudulent or unauthorized activity conducted through your account.

We will provide reasonable notice of an indemnifiable claim. You agree to cooperate in the defense of such a claim.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted.

Any unenforceable portion will be severed without affecting the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

These Terms, together with policies, project agreements, invoices, licenses, and operating rules referenced through the Services, constitute the agreement between you and CPE concerning your use of the Services.

They supersede prior discussions, communications, proposals, or agreements concerning the same subject matter, except for separately executed agreements governing a specific creative project or transaction.

SECTION 21 — ASSIGNMENT

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without prior written permission from CPE.

CPE may assign or transfer these Terms, or any rights and obligations under them, in connection with a business transfer, reorganization, merger, sale, or operational change, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements through which CPE provides products or services will be governed by and interpreted under the laws of the State of Minnesota and applicable federal laws of the United States, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any legal proceeding arising from these Terms or the Services must be brought in the applicable state or federal courts located in Hennepin County, Minnesota.

You consent to the jurisdiction and venue of those courts.

SECTION 23 — HEADINGS

Section headings are included for convenience and organization only. They do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time through our website.

We reserve the right to update, replace, modify, or revise these Terms by posting an updated version.

Where required by applicable law, we will provide notice of material changes.

Changes become effective on the date stated in the updated Terms. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

CPE
95 S 10th St
Minneapolis, MN 55403
United States

Email: cpe.twincities@gmail.com